FAQ's
Welcome to the Abida Parveen FAQ section! Here, you’ll find answers to some of the most common questions about our products, ordering process, shipping, and more. If you don’t find what you’re looking for, feel free to contact us.
Products and Sizing
How do I find the right size?
We offer a detailed size chart on each product page to help you find the perfect fit. If you’re unsure about your size, please contact our customer service team for assistance.
Are your products true to size?
Yes, our products are generally true to size. We recommend consulting our size chart for the most accurate fit.
What materials are used in your clothing?
Our garments are made from high-quality materials such as cotton, wool, silk, and blends. Each product page provides specific information about the materials used.
Do you offer custom tailoring?
Currently, we do not offer custom tailoring services. However, our standard sizes are designed to fit most body types.
Ordering and Payment
How do I place an order?
To place an order, simply add the desired items to your cart, proceed to checkout, and follow the instructions to complete your purchase.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, changes or cancellations may not be possible.
Shipping and Delivery
How long does shipping take?
Standard shipping typically takes 3-7 business days within the country, while express shipping options are available for faster delivery. International shipping times vary based on the destination.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier’s website.
Returns and Exchanges
What is your return policy?
We accept returns within 30 days of purchase for items that are unused, unworn, and in their original condition. Please refer to our Returns Policy for more details.
How do I return an item?
To return an item, contact our customer service team to request a Return Authorization Number (RAN). Follow the instructions provided to ship your item back to us.
Can I exchange an item for a different size or color?
Yes, you can exchange an item by following the return process and placing a new order for the desired size or color.
Account and Newsletter
Do I need to create an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track your orders, save your shipping information, and access special promotions.
How can I subscribe to your newsletter?
You can subscribe to our newsletter by entering your email address in the subscription box on our website’s homepage. You’ll receive updates on new arrivals, promotions, and exclusive offers.
How can I update my account information?
You can update your account information by logging into your account on our website and making the necessary changes.
Contact Us
How can I contact customer service?
If you have any questions or need assistance, please contact our customer service team at [insert contact email] or through our customer service hotline. We are here to help!
Thank you for shopping with Abida Parveen! We hope this FAQ has answered your questions and provided you with the information you need. If you have any further inquiries, don’t hesitate to reach out.